Started as a records centre in 1966. In 2001 a purpose-built archival building was opened thereby National Archives of Zimbabwe (Bulawayo) began offering both archival, records and library services. Some of the oldest archival material in Bulawayo Archives are the archives from Bulawayo City Council which date back from 1899.
- Expert records management advice to central government ministries and departments, local authorities and statutory bodies in accordance to the provisions of the National Archives Act Chapter 25:06 of 1986.
- Low cost storage and preservation of semi-current records to all government ministries and departments, local authorities and statutory bodies.
- Access or reference services to agencies whose records are in our custody.
- Access to delineation reports of communities across the province to members of the public.